Finally, check the box for Set date and time automatically.ħ.From here, click on the lock icon and authenticate using your Mac’s password. Make sure you are in the Date & Time tab.Open System Preferences by clicking on the Apple logo from the top left.The most straightforward way to do this is by letting the computer set these automatically. After that, restart your Mac and sign in to FaceTime again.įor FaceTime to work correctly, it is essential to ensure that your Mac has the correct date and time. To Sign Out and Re-Sign In: Open FaceTime, click on FaceTime from the top menu bar and choose Preferences.
Enter your Apple ID and password to proceed.
To Sign In: Open the FaceTime app, and on the left side, you should see the sign in field. :max_bytes(150000):strip_icc()/001-how-to-turn-on-camera-on-mac-4175436-aa457a2fc6a54d9bbdee9421ac5424c8.jpg "how to use facetime on mac when it doesnt work")
But it is possible that now, you may need to sign in again. If you were using FaceTime earlier, this means that you were already signed in. Note: You can check your download and upload speed on sites like and.
In case you are using any system-wide VPN on Mac, please consider turning it off. Further, it would also be helpful if you restart your Wi-Fi router. If you are streaming or downloading something in the background, make sure you pause that. It would most certainly work flawlessly now.įaceTime requires decent network connectivity for optimal audio and video calls.
Once your Mac turns on again, launch FaceTime and place a call. Click on the Apple logo from the top left and select Restart. In case there is downtime here, you will have to wait until Apple fixes it. Head over to the official Apple Server Status page and make sure there is a green dot next to FaceTime, Apple ID, and iMessage. Select FaceTime and click on Force Quit. You may also press Command + Option + esc Click on the Apple logo from the top left and choose Force Quit. Ensure Camera and Microphone are Working Correctly. But whatever be the root cause(s), here are effective tips to fix FaceTime problems on Mac successfully. On the other hand, the issue may also be from Apple’s end. Similarly, if you have issues with the camera or microphone, Mac has the incorrect date and time, or you have poor internet connectivity, the video calling service won’t work. In some instances, the app misbehaves or logs you out, and thus you will not be able to use FaceTime. Why is My Facetime Not Working on Mac?įaceTime fails to work correctly on the Mac for several reasons. Let us start with the easiest solutions and work our way up to get FaceTime working again on your Mac running macOS Big Sur, Catalina, and earlier. In most cases, the issue is temporary that lasts for a few minutes or gets fixed by following some basic troubleshooting tips. It is unpleasant when FaceTime on Mac doesn’t work and keeps you from connecting with family, friends, and colleagues.
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